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Frequently Asked Questions
Shipping & Delivery
- $20 flat rate delivery charge applies to all orders, Australia-wide.
- Once your order is placed, it will be dispatched within 1-2 business days.
- Tracking details will be emailed to you once your order has been fulfilled.
What Materials Do You Use?
- Aluminium
- HDPE
- Galvanised Steel
- Stainless Steel
Will The STEPZ Ladder Fit My Trailer?
STEPZ ladders are designed to fit most setups, but trailers and boats can vary.
To check fitment, just take a quick measurement using our STEPZ Measurement Guide to see how the ladder will sit on your drawbar.
Still unsure? Send us a side-on photo of your drawbar area and we’ll check it for you. You can email info@stepzco.com or message us through live chat and we’ll get back to you within 24 hours.
If your setup needs something different, we also offer custom adapter plate solutions to help make STEPZ work with your trailer.