Frequently Asked Questions

Shipping & Delivery

  • $20 flat rate delivery charge applies to all orders, Australia-wide.

  • Once your order is placed, it will be dispatched within 1-2 business days. 

  • Tracking details will be emailed to you once your order has been fulfilled.

What Materials Do You Use?

  • Aluminium

  • HDPE

  • Stainless Steel 

Will The STEPZ Ladder Fit My Trailer?

Our STEPZ ladders are designed to be compatible with most trailers, but trailer designs can vary.

To make sure Stepz is the perfect match for your trailer, all you need is a quick measurement. Follow the instructions in our measuring sheet to see how Stepz will fit in your current setup.

View Stepz Measurement Guide!